Diploma of Community Services

National Code: CHC52015 | CRICOS Code: 097858C

Course Overview

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of person-centred services to individuals, groups and communities. To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

Special Offer

Australian Healthcare College (AHC) is offering a Community Services Industry Pathway for international students for limited time.

Certificate III in Individual Support (CHC33015) + Diploma of Community Services (CHC52015) = AUD $19,000

*Conditions apply. This offer is only available to students who are onshore in Australia.

Job Opportunities

Job roles that may be available to you after successful completion of the course include:

  • Aboriginal Housing Worker
  • Aboriginal Neighbourhood House Coordinator
  • Assistant Community
  • Services Worker
  • Assistant Community Worker
  • Care Team Leader
  • Case Coordinator (Community Services)
  • Case Coordinator (Disability)
  • Community Access Coordinator
  • Community Care Manager
  • Community Development Worker for Social Housing
  • Community Housing Resources Worker
  • Community Housing Worker
  • Community Program Coordinator
  • Community Recreation Coordinator
  • Community Services Coordinator
  • Community Work
  • Coordinator Community Worker
  • Coordinator of Volunteer Work
  • Disability Team Leader
  • Early Intervention Worker
  • Family Services Coordinator
  • Family Support Worker
  • Housing Assistant
  • Housing Manager
  • Pastoral Care Counsellor
  • Pastoral Care Worker
  • Senior Youth Worker
  • Support Facilitator (Community Services)
  • Support Facilitator (Disability)
  • Team Leader
  • Welfare Support Worker
  • Youth Housing Support Worker
  1. Students must be 18 years of age or over.
  2. Students are required to successfully complete the Language Literacy and Numeracy test and achieve Level 3 in the Australian Core Skills Framework across reading, writing, learning, oral communication and numeracy skill. Prospective International students who provide an IELTS of 5.5 or its equivalent will be deemed as meeting the English language entry requirements.
  3. Satisfactorily complete a pre-training review interview to determine student’s suitability for the chosen course.
  4. Students are required to be physically fit to carry out some tasks as required by the course.
  5. Students are required to have access to a computer and internet in order to complete assessments and read information on the units of competency.
  6. Additional entry requirements may apply to specific qualifications.
There are no pre-requisites for this course.
Please contact us for course intake information or visit: https://acfeonline.edu.au/academic-calendar/
This is another method of assessing your current skills, knowledge and expertise in the industry. Speak with one of our staff to see if you are eligible to have your skills, knowledge or any formal or non-formal qualifications recognised through a Recognition of Prior Learning (RPL) process. Students seeking recognition can apply for RPL on enrolment into a qualification or throughout the duration of their study.
If you have completed previous qualification in same industry as you intended to enrol into, your qualification with another organisation may have the same units in which you are about to study. You can apply for a credit transfer. To apply for a credit transfer, you will need to provide a copy of the original transcript from your previous qualification or a statement from your USI transcript for the credit transfer to be recognised.
Total: 107 weeks
Learning: 91 weeks
Holidays: 16 weeks
A flexible blended environment applies, through our face-to-face, online system. Student delivery will be broken down into learning weeks, assessment weeks, holidays weeks for each qualification. Students will have trainer directed study and also self-pace is highly recommended. International students are required to do 20 hours of study per week.
$AU 16,000 (includes a $250 non-refundable application fee).
All costs associated with work placement including the list in the Work Placement section is the responsibility of the student.
To gain this qualification successful completion of at least 100 hours work placement at an accredited community services facility. Students will be informed of this at the interview. You will be responsible for finding an accredited/approved facility for the work placement component. Once you have found the facility the RTO will assist you to finalise this arrangement. The RTO will also engage with the facility on your behalf to ensure it meets the workplace requirements for your supervision, insurance and assessment.


Students will be required to pay additional costs associated with work placements including:

  • Work placement fee may be charged by the host employer (if applicable)
  • Uniforms for participation in workplace: Long black pants, black enclosed shoes

Before the work placement can be done, you will need the following:

  • National Police Check (may require one from your country)
  • Blue Card or Working with Children Check (depends on Australian States Requirements)
  • Complete the form as a student with our administration team
  • No cost for application as a student
  • Copy of your up-to-date immunisation (if requested by employer)
  • Flu Vaccines (highly recommended)
  • Hep B Vaccines (highly recommended)
This qualification has pathways for further study in:

  • CHC62015 – Advanced Diploma of Community Sector Management
  • Further study options can open pathways to progress towards a career in nursing and positions as a Program Coordinator, and Aged Care Management.
Total number of units = 16

  • 8 core units
  • 8 elective units

CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Manage work health and safety

CHCADV002 Provide advocacy and representation services
CHCCDE011 Implement community development strategies
CHCCSL002 Apply specialist interpersonal and counselling interview skills
CHCDFV006 Counsel clients affected by domestic and family violence
CHCGRP002 Plan and conduct group activities
CHCMHS001 Work with people with mental health issues
CHCMHS013 Implement trauma informed care
CHCCSM006 Provide case management supervision

To be assessed as competent, learners need to provide satisfactory evidence to all the assessment requirements relating to their knowledge and skills relevant to the unit of competence. Assessment methods may include:

  • Written activities
  • Case studies
  • Projects
  • Role plays / observations
  • Practical work placement

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Australian Healthcare College is partnering with Study Loans to offer you a new option for the payment of your course fees.

Click the button below and you will be redirected to the Australian Healthcare College Study Loans page. You will be guided through the steps to begin the application process for your study loan.

Fee Support

Applying to AHC is easy. You can submit your enrolment application any time at ahconline.edu.au/enrol or you can call the Gold Coast Campus on +61 1300 656 693 or the Sydney Campus on +61 1300 083 832.

If your application is successful, we will send you a Letter of Offer including all the enrolment conditions. When you accept it and return a signed copy, we will secure your place in your chosen course.

Recognition of Prior Learning (RPL) and Credit Transfer is offered at the time of enrolment. For additional information relating to RPL or Credit Transfer for this course, please contact us.

We’re here to help

Our Course Advisors are ready to answer any questions about our qualifications, how to enrol, how campus life is in Australia, or how we can assist with your visa.

Do you need to improve your English?

If you don’t have the required 5.5 IELTS score for your course and need help with your English language skills before you start your course, why not start your studies with our sister organisation Australian English of English Language (AIEL)? Speak to our Course Advisors to build your study package today.

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Certificate III in Individual Support

National Code: CHC33015 | CRICOS Code: 094031D

Certificate IV in Ageing Support

National Code: CHC43015 | CRICOS Code: 094032C